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Thank you for choosing KanchukKreation. This Shipping Policy outlines the details of our shipping practices to ensure transparency and provide you with a smooth shopping experience.
1. Order Processing:
1.1 Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may be longer during peak seasons or promotional periods.
1.2 Order Verification: To prevent fraud and ensure the security of our customers, we may need to verify certain orders. If additional information is required, our customer service team will contact you.
2. Shipping Methods:
2.1 Domestic Shipping: We offer standard and expedited shipping options for domestic orders. Shipping times and costs are calculated at checkout based on your location and selected shipping method.
2.2 International Shipping: We also provide international shipping options. Shipping times and costs for international orders vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
3. Shipping Times:
3.1 Estimated Delivery Times: Estimated delivery times are provided during the checkout process. These times are based on business days and do not include weekends or holidays. Usual Delivery time is between 3-7 days based on your location.
3.2 Delays: While we strive to meet our estimated delivery times, unforeseen circumstances such as customs delays or carrier issues may impact delivery. We appreciate your understanding in such situations.
4. Order Tracking:
4.1 Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can use this information to track the status and location of your shipment.
4.2 Tracking Updates: Please allow some time for tracking information to be updated by the carrier. If you have concerns about the status of your shipment, feel free to contact our customer service team.
5. Shipping Costs:
5.1 Shipping Charges: Shipping costs are calculated based on the weight of your order, the selected shipping method, and the destination. The total shipping charges will be displayed during the checkout process.
6. Address Information:
6.1 Accuracy: It is your responsibility to provide accurate shipping information. Please double-check your shipping address during the checkout process. KanchukKreation is not responsible for orders shipped to incorrectly provided addresses.
7. Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at kanchukkreation@gmail.com.
Thank you for choosing KanchukKreation.
Sincerely, KanchukKreation Team
